We focus on preventing faults and errors at every stage. To this end, we have an internal quality structure which involves:

• Internal quality audits to ensure excellence at a project level while simultaneously conducting comprehensive internal audits across all groups and all projects.
• Automatic testing through the use of a range of industry standard tools and Technologies, including a comprehensive suite of unit tests and a continuous integration server.
• Internal acceptance testing, provided by our in-house QA team.
• Continuous records of all changes to the product and our processes are recorded and documented using a revision control system (Subversion).

To implement these quality management systems, we have a set of planning processes, which revolve around quality assurance and quality controlling activities.

Quality Assurance activities include defining processes, mapping them and then implementing these defined processes, training of teams, holding periodic quality audits and implementing project management practices. Quality Control activities involve reviews of all the work products once they have been released, through inspections, walkthroughs and product testing.

At Bluewire, we use the latest engineering methodologies to manage, time and deliver projects on schedule to the client. In particular, we adhere to agile development practices. This minimizes risk and helps create a higher quality product by developing software in small timeboxes. The agile development methodology also emphasizes realtime communication, preferably face-to-face, over written documents, which ensures faster delivery.

Keeping the channels of communication open with a client is vital to the control and the predictability regarding each project and it's status. We build automated quality auditing components into our software (error and fault logging mechanisms), which ensure that all issues are reported directly to us. Customers are continually kept abreast of the status of the projects in addition to the normal lines of communication.

Besides this, we also encourage one-on-one interaction between the clients and the development teams whenever required. Our personnel also work toward fostering mutual understanding, trust and confidence through regular visits to clients' sites.

Planning and Organization of work, resource and manpower is undertaken to ensure that there are no setbacks in the functioning of the product and no delays in the delivery of projects due to unplanned lead times and ramp-up schedules. The periodic planning process takes into account the projects in the pipeline, their start dates and estimated man-hours requirements and time schedules, the skills required and the infrastructure.

In implementing the policy of "Right person for the right job", we recognise the utmost importance of the personnel recruited, the development and updating of skill sets, regular evaluation and training. Our processes for recruitment, employee development and allocation assure the quality of the people we recruit and the training we impart, as well as the availability of people with the right skills.

Stringent written tests and interviews to judge the aptitude, technical skills and the attitude of the potential recruit are conducted with a view to enriching the organization with the right people while simultaneously developing a perspective on quality.

Infrastructure and human resources are mission critical factors when it comes to Support mechanisms for Bluewire. Allocation of space, hardware and communications resources is attended to, dependent on our clients' requirements.

As part of our Support Systems, we provide all our engineers with the facility to securely access the desktops and servers of all customers at their request (using TeamViewer(tm) desktop sharing). This makes for more intuitive, quicker training, quicker problem-solving and better overall technical support.

Bluewire Technologies Ltd. is committed to encouraging and ensuring fairness and equality of opportunity at all stages of employment, including recruitment for all employees of the Company.

The Company considers that any form of discrimination or less favourable treatment on the grounds of sex, marital status, disability, race, ethnic origin, sexual orientation, religion or belief is unacceptable in terms of good employment practice and legal obligations. The Company recognises that all employees are entitled to dignity at work.

The Company has therefore adopted an equal opportunities policy to ensure that there shall be no discrimination, in accordance with relevant legislation concerning discrimination.

Training and guidance on equal opportunities will be provided to all members of staff within the Company so as to ensure that they fully understand their responsibilities under legislation, good practice guidelines and in terms of our Policy, to ensure that there is no unequal treatment of any individual or group within the workplace on any of the above grounds.

The Company expects all employees to ensure that this Policy and its principles are applied in practice. To this end, Bluewire Technologies Ltd. will seek to establish effective monitoring, reviewing and record keeping systems to ensure effective implementation and development of this Policy. Reports on monitoring and action taken will be kept by the Director.

The Company is committed to providing equal opportunities to all prospective and existing employees to ensure that there will be no discrimination or less favourable treatment of any employee or prospective employee on the grounds of sex, marital status, disability, race, ethnic origin, sexual orientation, religion or belief, and will seek to eliminate any such discrimination or less favourable treatment of which they are aware. The Company requires the assistance of all members of staff to ensure that the principles of equal treatment for all are maintained.

Bluewire Technologies requires that all employees comply with this policy. It is mandatory for employees to ensure the proper use of protected health information as we implement and support our clients' IT systems. No Bluewire employee should engage in any activity that may inappropriately use or disclose patient information.

Bluewire also relies on it's clients to shoulder some responsibility for the protection of patient data. Clients are responsible for informing patients about the purpose of collecting data and for what it shall be used, for protecting that information once it has been collected and for not disclosing that information without providing clear notice to the patient. Also, clients should give patients the opportunity to choose if their personal medical information should be disclosed to Bluewire. Clients should also allow patients to inquire or complain about how information regarding them is collected and used.

Reports of misuse of patient data should be reported to Dr Adam Towler at Bluewire Technologies. Any employee that is aware of any violation of this policy for handling medical information should report this to Adam Towler. Any employee that fails to report a violation, or violates this policy will be subject to disciplinary actions, which may include dismissal.

In addition, employees will be periodically reviewed to ensure that they have attended the appropriate training. Regular reviews will be part of Bluewire's audit.

It is Bluewire's responsibility to:

• Take precautions to protect personal data from loss, misuse, alteration and unauthorized access.
• Take steps to ensure that personal information is only processed in a way that is compatible with the purposes for which it has been collected and has been authorized by the individual.
• Take steps to ensure that the data is accurate, reliable, current and complete, to the extent necessary for its intended use.
• Take steps to ensure that employees understand the importance of maintaining the privacy of patient health information.
• Take steps to ensure that employees understand the importance of following client policies and Bluewire policies regarding the access to, protection of, and disclosure of patient information.
• Take steps to ensure that employees fulfil their necessary training and ensure that all employees understand the importance of the required training.
• Enforce this policy for all employees.

• It is the employee's responsibility to: Bluewire's policies.
• Take care to understand the importance of maintaining the privacy of patient health information.
• Take care to understand what data should be considered confidential.
• Securely dispose of (preferably shred) any patient information that has been printed once it is no longer needed.
• Transfer patient data by secure means only.
• Enrol in the appropriate training required for all employees, as well as any additional training required for their specific role.
• Discourage and report behaviour that may be a violation of this policy to Adam Towler.
• Adhere to client policies regarding access, protection, and disclosure of patient information.
• Comply with this policy and all other Bluewire policies and procedures.

Bluewire will advise it's customers in the United Kingdom that they must do the following regarding data protection:

• Inform all patients about the purpose for which information about them is collected and used.
• Inform all patients how they can contact the customer or Bluewire with any inquiries or complaints regarding how information about them is collected and used.
• Inform all patients as to the types of third parties to which their information will be disclosed.
• Inform all patients as to the means available to them for limiting the use and disclosure of their information. This notice to the patient should be provided in clear and conspicuous language when patients are first asked to provide personal information, or as soon, thereafter, as is practicable. If such notice to the individual is not given, the individual's personal data will not be used for a purpose other than that for which it was originally collected or processed.
• Provide individuals with access to personal data held by the customer and provide the ability to correct, amend, or delete that information where it is inaccurate, except when the burden or expense of providing access would be disproportionate to the risks to the individual's privacy, or where the rights of persons other than the individual would be violated.
• Offer individuals the opportunity to choose (opt in) whether their personal medical or health information is to be disclosed to Bluewire.
• Clearly inform Bluewire (providing training for Bluewire employees if necessary) as to the client's policies regarding access, protection and disclosure of patient information.