EproSpeech


What is Clinical Speech Intelligence?

Bluewire Technologies have developed EproSpeech, a Clinical Speech Intelligence solution, as an integral part of our wider Patient Management Information System, Epro.

Clinical Speech Intelligence combines

  • Digital Dictation
  • External (outsourced) Transcription Services
  • Automatic Voice Recognition
  • Traditional Audio Typing
  • Specialized clinical data capture and reporting facilities

We looked at the whole process and all the options around production of clinical letters and discharge summaries, and combined the best available 'off the shelf' technologies with a few of our own, to create a solution enabling you to achieve maximum benefits applied to efficiency, productivity and patient safety.

Overview

Proven over several years, EproSpeech is designed to enable the Clinician and the Medical Secretariat sections to turnaround letters & reports, like Discharge Summaries, virtually instantly with minimal effort. The system even 'learns' the doctors' speciality words and phrases to optimize the automatic transcription of letters and reports. In addition, as Epro interfaces with the existing PAS system, patient and G.P. addresses are obtained and incorporated along with the dictated content into a standard letter format. Our new barcode patient identification facility will enable correct identification of the patient in the clinic or on the ward by using the mobile dictation device to scan a patient's barcoded wristband, file or prescription chart.

How

  • Clinician dictates letter using your choice of dictaphone / microphone – the clinical speech intelligence software will remember the voice profile and special words and phrases for that particular speaker.
  • The dictated letter is downloaded onto a PC with Epro software loaded.
  • A draft text copy of the dictated letter is shown on the screen utilizing your choice of either automated voice transcription or external transcription.
  • Any corrections are made either by Secretary or the Clinician themselves – at all times the original recorded version is available for comparison.
  • Our unique 'stop word' feature, and integration with Microsoft Word Spellchecker, improve reliability in the correction process.
  • Comments and scores related to any corrections are fed back to the Automatic Voice Recognition Engine or external service to maintain improve and accuracy.
  • Once corrected, text is combined with the patients' demographic information from the PAS system, stored addressee details, copy recipient information and a final, formatted document is produced using Microsoft Word.
  • The final document may then be approved (signed off) and sent to GPs etc.
  • All versions (digital dictated, draft and final copy), together with a full audit trail are available in the patient record
  • Additionally, a final copy may be exported to existing letter repositories if desired.

Benefits

  • Improved productivity of at least 30% - eliminates the bulk of the mundane typing from the Medical Secretaries – freeing them up to provide a greater level of service to increased number of clinicians
  • Correct transcription of complex medical phrases via the Personalised Electronic Dictionary
  • Automatic creation of management statistics and reports
  • No requirement to replace lost or worn out dictation tapes and broken tape machines
  • Elimination of letters sent to wrong GP – correct GP automatically selected from PAS
  • Removal of all repetive tasks - standard letter creation utilizing a template pre-populated with demographic / drug information etc. - thereby further increasing productivity
  • Time savings by 'cloning' complicated letters for 'frequent flyer' patients.
  • Instant filing and appending to the Patient Record vieweable by several people simultaneously – a true Management Information solution
  • Elimination of the wait for transcriptions and subsequent filing of copy letters
  • Local set-up for any new letter formats using industry standard Microsoft Word - thereby eliminating the need to call upon external resources
  • Storage of the original recorded letter, the draft copy and the final, mailed copy, electronically within the epro Patient Record together with records of changes for audit
  • Greatly reduced turnaround times with minimal clinical and clerical effort
  • Elimination of risk of misplaced and misfiled letters- electronic filing / barcode scanning ensures letters always appended to the correct Patient File
  • Data Security assurance – documents and notes are no longer 'lost'